Design Thinking for Litigators

Design thinking is considered by its adherents to be a “systematic approach to innovation and problem solving that is, fundamentally: user centered, experimental, responsive, intentional, and tolerant of failure.” The Harvard Business Review framed design thinking as a kind of social technology which by “shaping the experiences of the innovators, and of their key stakeholders and implementers, at every step.”2 Design thinking has been used by engineers and architects for decades, and has more recently been adopted in fields like business and health care. It has not yet caught on in the legal profession, which is typically slower to innovate.

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